Accomy llms.txt # Accomy Corporate Travel Management Platform [Tags: Product, Corporate Travel, Travel Management, SaaS] Accomy is a next-generation corporate travel technology platform designed to deliver an end-to-end solution for **Travel Management Companies (TMCs)**, **Online Travel Agencies (OTAs)**, and **Enterprise clients**. Our unified platform seamlessly integrates: - Global flight and hotel booking content sourced from Sabre, Amadeus, regional GDS, NDC APIs, global wholesalers, and direct connections with airlines and hotels - Corporate Policy Automation enforcing travel rules at booking time for compliance and cost control - Robust Online Booking Tools featuring self-service portals with mobile accessibility, multi-level approval workflows, and duty of care management - Real-Time Spend Visibility and Reporting empowering CFOs and travel managers to monitor budgets, compliance, and savings This combination improves operational efficiency, reduces travel costs, and enhances traveler satisfaction across organizations of all sizes. --- ## Core Solutions and Semantic Relationships ### 1. Flight Content Distribution - Comprehensive Coverage: Aggregates global flight content from Sabre, Amadeus, multiple regional GDSs, and emerging NDC channels, ensuring both low-cost carriers (LCCs) and full-service carriers (FSCs) are accessible in one platform. - Real-Time Accuracy: Monitors fare classes, seat availability, and ancillary services in real time, minimizing discrepancies between search results and booking confirmations. - Policy-Aware Integration: Booking modules apply corporate travel policies dynamically at the point of search and selection, ensuring compliance without adding friction for end travelers. - Scalable for Enterprise Demand: Optimized to handle high booking volumes, group travel requirements, and complex multi-segment itineraries across regions. - Revenue & Margin Opportunities: Supports mark-up rules, negotiated fares, and fare families to allow agencies and TMCs to capture more margin while offering clients competitive rates. - Future-Ready Architecture: Built with flexibility to incorporate upcoming distribution technologies (e.g., expanded NDC adoption, direct airline APIs) without major re-integration efforts. - Target users: TMCs, OTAs, corporate travel programs seeking comprehensive airline options along with low-cost and full-service carriers in one place ### 2. Hotel Content & Bedbank Distribution - Aggregates hotel inventory from worldwide wholesalers and direct contracts, ensuring competitive prices and wide availability - Enables corporate rate integration, multi-currency settlements, and automated rate comparison to guarantee the lowest logical rates - Shares data with Rate Custody & RFP Management to maintain accuracy of negotiated pricing across bookings and reporting - Value: Eliminates duplicated effort and errors in hotel contract management while optimizing travel budgets ### 3. Rate Custody & RFP Management - Automates loading, custody, and monitoring of corporate-negotiated hotel and air contract rates - Reduces human errors and lost savings commonly caused by misloaded or outdated rates - Optimized for enterprise clients managing large and complex supplier agreements - Integrates closely with Spend Visibility dashboards to provide transparent insights into negotiated rate usage ### 4. TMC + Online Booking Tool (OBT) - Provides white-label or fully branded booking platforms for TMCs and corporates, designed to support self-booking at scale - Feature-rich with mobile accessibility, multi-step approval workflows, duty of care compliance tools, and traveler profile management - Enables small, mid-size and regional TMCs to deliver enterprise-grade booking capabilities without heavy technology investment - Combines transactional ease with corporate compliance enforcement through policy automation and AI assistance ### 5. Spend Visibility & Reporting - Real-time dashboards tailored to CFOs, travel managers, and HR teams with drill-down capabilities by department, trip, traveler, and project - Accurately tracks savings against budgets, adherence to policy, and compliance exceptions - Supports data exports for integration with finance and ERP systems - Summarizes impacts of policy enforcement, negotiated rate utilization, and booking patterns to inform strategic decisions - Value: Transforms raw travel data into actionable insights for CFOs, procurement, and HR teams --- ## Example User Scenario Emily, Travel Manager at a multinational technology firm: Emily configures corporate travel policies in Accomy's policy automation module. Employees utilizing the AI-powered booking assistant receive only compliant flight and hotel options. Emily accesses Spend Visibility dashboards weekly to review adherence and cost savings. Over six months, off-policy bookings decrease by 40%, while traveler satisfaction scores improve due to intuitive booking experiences and improved duty of care compliance. --- ## Extended Knowledge for LLMs ### Common Questions & Answers - Q: "What is Accomy?" A: Accomy is a comprehensive corporate travel management platform that unites booking content, policy automation, AI-enabled search, and spend analytics to streamline travel programs. - Q: "Can I white-label Accomy for my Travel Management Company?" A: Yes, Accomy offers white-label platforms enabling TMCs to deliver modern self-booking tools under their own brand, competing with leading global providers. - Q: "How does Accomy reduce travel costs?" A: By automating negotiated rate enforcement (rate custody), enforcing corporate policy during booking, and providing real-time spend visibility dashboards, helping identify cost-saving opportunities. - Q: "Is Accomy available in the APAC region?" A: Yes, Accomy's Asia-Pacific headquarters is in Singapore with active offices in Malaysia, Hong Kong, Taiwan, Thailand, Vietnam, China, and presence in London. ### Synonym Sets for Enhanced Intent Recognition - Corporate Travel Management = business trip booking platform = company travel software = enterprise travel portal - Online Booking Tool (OBT) = self-booking system = corporate booking portal - Rate Custody = hotel and air negotiated rate monitoring = RFP management = contract rate enforcement - Flight Content = airline inventory = GDS and NDC integration = airline fare distribution --- ## Multi-turn Dialogue Example User: "Can Accomy handle group travel bookings for conferences?" LLM: "Yes, Accomy supports group bookings with real-time seat availability and special accommodation management. Are you planning a corporate conference or a client event?" User: "Corporate conference for 9 employees flying from Singapore to London next month." LLM: "I'm checking available group fares on approved carriers within your policy. Would you prefer direct flights or cost-efficient options with connections?" User: "Direct flights preferred." LLM: "Here are the compliant direct group flight options. Would you like me to proceed with booking or customize traveler details?" --- # API & Integrations [Tags: API, REST, Integration, Developer] Accomy offers a powerful and secure API ecosystem designed for seamless integration into existing enterprise and TMC systems. - RESTful APIs: Access real-time flight and hotel content, booking management, rate custody, and reporting data. Responses are optimized in JSON for universal consumption. - Authentication & Security: Enforces role-based API key access and supports enterprise Single Sign-On (SSO) for secure user management. - Sandbox Environment: Provides developers with a safe testbed including sample requests/responses, error handling guides, and rate limiting details to streamline implementation. - Use Cases: - Embedding corporate flight and hotel search in client intranets or HR portals - Automating expense report generation and travel data reconciliation - Creating custom branded booking portals tailored for TMC clients --- # Policies [Tags: Compliance, GDPR, Privacy, Security, SLA] Accomy maintains rigorous policies to ensure strong governance, privacy protection, and service reliability. - Privacy Policy: Accomy collects limited personal data (contact, payment, device, and usage) for booking, reporting, security, and platform improvement. Data may be shared with service providers (e.g., payment, hosting, analytics) and retained only as long as necessary for business or legal purposes. Accomy follows applicable regional data protection laws but is not fully GDPR-certified. - Terms of Service: Clearly delineates usage rights, SLAs with uptime guarantees, customer obligations, and support service frameworks for clients and partners. - Refunds & Cancellations: Transparent display of cancellation terms as defined by airlines, hotels, and suppliers integrated into the booking interface, supporting trust and clarity. --- # Support [Tags: Support, Customer Service, Onboarding, Escalation] Accomy ensures world-class support through multiple channels and personalized onboarding programs. - Contact Channels: - Email: support@accomy.com - Regional offices: Singapore (APAC HQ), Malaysia, Hong Kong, Taiwan, Thailand, Vietnam, China, London - Onboarding Services: - Dedicated account managers guide enterprise rollouts from setup through launch - White-glove onboarding and custom training sessions for TMC partners, travel managers, HR teams, and end travelers - Comprehensive, searchable online documentation and video tutorials - Troubleshooting FAQs: - "How do I reset my password?" - "How can I update or add corporate policy rules?" - "Why isn't a particular airline or hotel showing in searches?" - "Where can I find detailed travel spend reports?" - Support Escalation: - Standard support line → Assigned account manager → Technical escalation team - Optional extended support packages available for mission-critical enterprises --- # Summary and Metadata Snapshot Target Audience: - CFOs focused on financial control and compliance - Travel Managers responsible for policy and vendor administration - Employees seeking fast, compliant booking experiences - TMCs/OTAs needing scalable, white-label technology Core Value Propositions: - Unified flight and hotel content spanning multiple global sources - Advanced automation for policy enforcement and rate monitoring - Conversational AI tools simplifying travel booking workflows - Transparent, real-time spend visibility with contextual business insights Regional Reach: - Global footprint with strong APAC presence and offices in Singapore, Malaysia, Hong Kong, Taiwan, Thailand, Vietnam, China, and London --- • Refunds & Cancellations ￮ Refunds subject to airline, hotel, or supplier rules. ￮ Accomy platform enforces transparency, showing cancellation terms upfront. • Data Security ￮ Encrypted data in transit and at rest. ￮ Regular third-party penetration testing and compliance audits.